Terms of service
TERMS OF SERVICE
Effective Date: October 7, 2026
1. Introduction
These Terms of Service ("Terms") govern your use of three-good-things.com (the "Site") and any purchases you make through it. The Site is operated by Three Good Things, Inc. ("Three Good Things," "we," "us," or "our"). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.
2. Eligibility
You must be at least 18 years old and able to enter into a binding contract to use the Site or place an order. If you use the Site on behalf of a business, you confirm that you have authority to bind that business to these Terms.
3. Accounts
If you create an account, you agree to provide accurate information and keep it up to date. You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us right away of any unauthorized use.
4. Products and Pricing
4.1 Product Information: We work to display products, specifications, and images accurately. Colors, finishes, and natural materials may vary slightly from what appears on your screen.
4.2 Availability: All products are subject to availability. We may limit quantities or discontinue products at any time.
4.3 Pricing Errors: Prices may change without notice. If a product is listed at an incorrect price because of a typographical or system error, we may cancel the order and refund any payment, even after an order confirmation has been sent.
5. Orders and Payment
5.1 Accepted Payment Methods: Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay.
5.2 Payment Processing: Payments are processed securely through Shopify Payments and PayPal.
5.3 Billing Information: You agree to provide current, complete, and accurate billing information.
5.4 Order Acceptance: Your order is an offer to purchase. We may refuse or cancel any order because of product availability, pricing or description errors, or suspected fraud. If we cancel an order after you have been charged, we will issue a full refund.
6. Shipping and Delivery
Shipping timeframes, costs, and procedures are described in our Shipping Policy. Title and risk of loss pass to you when your order is delivered to the shipping address you provided.
7. Returns and Refunds
Returns, exchanges, restocking fees, and refunds are governed by our Return and Refund Policy.
8. Product Use and Safety
You are responsible for using, assembling, and installing products according to the manufacturer's instructions and all applicable safety guidelines and local codes. Some products, such as hot tubs, saunas, gas log sets, and electrical equipment, may require professional installation by a licensed electrician, plumber, or gas technician.
Wellness products sold on the Site are not intended to diagnose, treat, cure, or prevent any disease. Consult a physician before using saunas, hot tubs, or fitness equipment if you are pregnant, have a medical condition, or have concerns about your health.
9. Warranties
Products may be covered by the manufacturer's warranty, as described on the product page or in the product documentation. Except for those manufacturer warranties and as required by law, products and the Site are provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability and fitness for a particular purpose.
10. Intellectual Property
All Site content, including text, graphics, logos, and images, is owned by Three Good Things LLC or its content suppliers and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Site for personal, non-commercial purposes. You may not copy, reproduce, resell, or exploit any part of the Site without our written permission.
11. User Content
If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display that content. You agree not to submit content that is illegal, defamatory, obscene, harassing, or infringes the rights of others.
12. Prohibited Activities
You agree not to:
- Use the Site for any unlawful purpose
- Interfere with or disrupt the Site, its servers, or its networks
- Attempt to gain unauthorized access to any part of the Site or other users' accounts
- Use bots, scrapers, or automated tools to access the Site without permission
13. Limitation of Liability
To the fullest extent permitted by law, Three Good Things LLC and its members, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products purchased through it. Our total liability for any claim related to a purchase will not exceed the amount you paid for the product at issue.
14. Indemnification
You agree to indemnify and hold harmless Three Good Things LLC and its affiliates from any claims, losses, or expenses, including reasonable attorneys' fees, arising from your violation of these Terms, your misuse of the Site or products, or your violation of any third-party rights.
15. Termination
We may suspend or terminate your access to the Site at any time, without notice, if you violate these Terms.
16. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-law provisions.
17. Dispute Resolution
Informal Resolution: If you have a concern, please contact us first at support@threegoodthings.com. Most issues can be resolved quickly this way, and both parties agree to try in good faith to resolve any dispute informally for at least 30 days before starting formal proceedings.
Binding Arbitration: Any dispute that cannot be resolved informally will be settled by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration will take place in the State of Tennessee or by remote means, and the arbitrator's decision will be final and binding.
Class Action Waiver: Disputes will be resolved individually, not as part of a class, consolidated, or representative action.
Exceptions: Either party may bring an eligible claim in small claims court or seek injunctive relief for misuse of intellectual property.
18. Changes to These Terms
We may update these Terms at any time. Changes take effect when posted on this page. Continued use of the Site after changes are posted means you accept the updated Terms.
19. Miscellaneous
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy, are the entire agreement between you and Three Good Things LLC. Our failure to enforce any provision is not a waiver of that provision.
20. Contact Us
Three Good Things LLC
3983 Peavine Firetower Rd, Crossville, TN 38571, United States
Email: support@threegoodthings.com
Phone: 931-248-5003
Hours: Monday–Friday, 9:00 AM–5:00 PM ET
